Terms and Conditions
TERMS & CONDITIONS
Orders must be paid for in full in U.S. currency prior to shipment. At this time, we do not offer Net 30. We all major credit cards, checks (with a 10-day hold for processing), cashier’s checks, and US money orders. Returned checks due to insufficient funds will be charged a $25 fee. International orders must be paid by wire transfer or US money order and must arrive in US Currency. Any fees associated with the money transfer must be covered in the amount sent. If you are an international client and need to speak with us about other options, please contact firstname.lastname@example.org.
Wholesale Returns & Restocking Fees
We stand behind our products and want to maintain a great relationship Afterall, you’re family. All retail orders come with a 30-day money back guarantee. Items must be in resalable condition. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the refund.
Canceling/Changing Your Order
Because of our efficient fulfillment, we move quickly, so we cannot guarantee that your order can be canceled or altered after it has been placed. You may contact us as soon as possible to see if your order has already started to be processed. In the event that it has not, we will be more than happy to make changes to it within 24 hours.