Terms & Conditions

These Terms & Conditions explain payment, returns and order-change policies for RecoverORS wholesale and retail orders.

Wholesale Payment

Wholesale orders must be paid in full in U.S. currency before shipment. Net 30 payment terms are not currently available. We accept major credit cards, checks subject to a 10-day processing hold, cashier’s checks and U.S. money orders.

Returned checks due to insufficient funds are subject to a $25 fee. International orders must be paid by wire transfer or U.S. money order in U.S. currency. Any transfer fees must be included in the amount sent. For international payment questions, contact sales@recoverors.com.

Wholesale Returns & Restocking Fees

We stand behind our products and value long-term relationships with our customers. Retail orders include a 30-day money-back guarantee, provided items are returned in resalable condition.

Return the merchandise with the original invoice and a note explaining the reason for the return. Shipping and handling charges are non-refundable, and a 15% restocking fee will be deducted from the refund.

Canceling or Changing Your Order

Because orders move quickly through fulfillment, we cannot guarantee that an order can be cancelled or changed after it has been placed. Please contact us as soon as possible to check whether processing has started.

If the order has not entered processing, we will do our best to make the requested changes within 24 hours.